Privacy Policy – VURV Creative, LLC

Effective Date: January 30, 2026

VURV Creative, LLC (“VURV,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit vurvcreative.com (the “Site”) or interact with us.

By using the Site, you agree to the practices described below.

1) Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties you choose to use.

A) Information you provide

  • Contact details such as your name, email address, phone number, business name, and any information you submit through forms or inquiries

  • Project details you share during discovery, proposals, or onboarding (brand info, goals, files, etc.)

  • Communications including emails, form submissions, DMs, and messages you send to us

B) Information collected automatically

When you browse the Site, we may collect:

  • Device and technical data such as IP address, browser type, device type, operating system, and approximate location (based on IP)

  • Usage data such as pages viewed, time spent, links clicked, referring pages, and general site interactions

  • Cookie and tracking data as described in our Cookies Policy

C) Payment information (processed by third parties)

If you purchase a service or product, payments are processed through third-party payment processors (such as Stripe, PayPal, or invoicing platforms).

We do not store your full payment card information; your payment details are handled directly by the processor under their policies.

2) How We Use Information

We use information to:

  • Respond to inquiries and communicate with you

  • Provide services (including onboarding, delivery, support, and project management)

  • Send marketing emails only if you opt in (you can unsubscribe anytime)

  • Improve the Site by analyzing traffic and engagement trends

  • Prevent fraud and spam and protect the security of our Site, clients, and business

  • Comply with legal obligations and enforce our Terms of Service

3) Cookies & Analytics

We use cookies and similar technologies for essential site functionality and to understand how people use the Site.

  • Essential cookies help the Site work properly (often set by our website platform).

  • Analytics cookies may be used to measure performance and improve the Site (for example, via Google Analytics).

Depending on your location, you may be able to accept, reject, or manage non-essential cookies through our cookie banner. You can also control cookies through your browser settings. For details, see our Cookies Policy.

4) How We Share Information

We do not sell your personal information.

We may share information only in these situations:

Service providers

We share information with trusted vendors who help us operate our business and deliver services (such as website hosting, email marketing, analytics, forms, scheduling tools, invoicing, and payment processing). They may access information only as needed to perform services for us.

Legal and protection purposes

We may share information if required to comply with law, legal process, or governmental requests, or to protect the rights, safety, or property of VURV, our clients, or others (including fraud prevention and dispute resolution).

Business transfers

If we undergo a business transition (such as a merger, acquisition, or sale of assets), information may be transferred as part of that transaction.

5) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, and comply with legal obligations.

6) Data Security

We take reasonable measures to protect your information. That said, no method of transmission or storage is 100% secure. Please use discretion when sharing sensitive information online.

7) Your Choices & Rights

Marketing emails

If you opt in to receive emails from us, you can unsubscribe at any time using the link in the email (or contact us directly).

Access, correction, deletion

You may request access to, correction of, or deletion of your personal information by contacting us at hello@vurvcreative.com.

We’ll honor valid requests unless we’re required to keep certain information for legal, tax, or operational reasons.

State privacy rights (U.S.)

Depending on where you live, you may have additional rights under applicable state privacy laws (for example, California, Colorado, Virginia, etc.). If you’re a resident of one of those states, you can contact us to make a request and we will respond in accordance with the law.

8) “Do Not Track” Signals

Some browsers offer a “Do Not Track” setting. Because there’s no consistent industry standard for interpreting these signals, we do not respond to them in a uniform way.

9) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

10) External Links

The Site may contain links to third-party websites (social platforms, tools, resources, etc.). We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the updated version on this page and revise the effective date.

12) Contact

Questions about this Privacy Policy? Email hello@vurvcreative.com.