FAQ
Quick answers. Clear expectations.
Here’s how VURV works, what’s included, and what to expect if you’re considering a partnership.
General Questions
Basics
What’s the difference between a logo and a full brand identity?
A logo is your visual signature. A brand identity is the system around it — typography, color,
graphic elements, usage rules, file delivery, and guidance so you look cohesive everywhere.
How do I know VURV is the right fit?
You’ll feel confident if you:
- Want a strategy-first identity (not just a mark).
- Like clean, bold, high-clarity design.
- Are comfortable with an async, well-structured process.
Do you work remotely?
Yes — almost all VURV projects are remote. We use a guided workbook, recorded walkthroughs,
and clear milestones to keep everything smooth.
Packages & Pricing
Scope
What’s included in Brand Mini?
- Discovery Intake Workbook (Google Form)
- Primary Logo + Secondary/Alternate
- Mini Color Palette (2 primaries + neutrals)
- One-Page Brand Reference Sheet
- Export Kit (SVG, PNG, PDF)
- Recorded Brand Walkthrough
What’s included in Full Brand Identity?
- Discovery Workbook + clarifying notes (async)
- Full Logo Suite (primary, alternate, submark, lockups, favicon)
- Expanded Color Palette (primary, secondary, neutrals, highlight)
- Typography System (headings, subheads, paragraph, utility)
- Choose one: Icon Set (≈10) or Pattern/Motif Direction (1–2)
- Brand Guidelines (≈15–30 pages)
- Social Profile Launch Kit
- Export Kit + 30-day post-launch support
Can I start with Brand Mini and upgrade later?
Yes. We build to scale. You can add Messaging, Social, Launch, or expand into a full Brand Identity system later
without “starting over.”
Add-On Packages
Enhance
What add-ons are available?
- Messaging Kit
- Social Media Kit
- Launch Kit
- Squarespace Website Kit
- Strategy & Positioning
Do you offer websites?
Yes — for the right projects (typically after identity). Squarespace builds usually land around
$4,500–$8,500 depending on pages, content, and QA. It’s not advertised broadly — ask if you’re interested.
Process & Timeline
Flow
What does the process look like?
- Intake — Digital Brand Discovery Workbook (mini or full)
- Direction — we align on goals + constraints (async notes/video)
- Design — exploration → refinement → systemization
- Guidelines & Files — delivery + usage clarity
- Support — 30 days of post-launch QA (Full Brand Identity)
How long will it take?
Typical windows:
- Brand Mini: ~2–3 weeks (client responsiveness matters)
- Full Brand Identity: ~3–5 weeks depending on complexity
- Add-ons: usually 1–2 weeks each
Scope, Revisions & Files
Details
How many concepts and revisions are included?
- Brand Mini: 1 concept, 1 refinement round
- Full Brand Identity: 1 concept direction, 2 refinement rounds
What files do I receive?
Organized, production-ready exports: SVG, PNG, PDF (and favicon). Typefaces are specified with licensing guidance;
font licenses are typically purchased by the client.
Do you offer support after delivery?
Full Brand Identity includes 30 days of email/QA support for small implementation questions.
Ongoing support is available if you want continued creative direction.
Investment & Payment
Logistics
How do payments work?
Standard structure: 50% deposit to book, 50% on delivery.
For longer timelines we can split into three milestones (deposit / mid-point / files).
Do you discount?
Pricing reflects strategy, design, and delivery as intellectual property. If we adjust scope, we adjust price — but we don’t do discounts.
