FAQ

Quick answers. Clear expectations.

Here’s how VURV works, what’s included, and what to expect if you’re considering a partnership.

General Questions

Basics
What’s the difference between a logo and a full brand identity?
A logo is your visual signature. A brand identity is the system around it — typography, color, graphic elements, usage rules, file delivery, and guidance so you look cohesive everywhere.
How do I know VURV is the right fit?
You’ll feel confident if you:
  • Want a strategy-first identity (not just a mark).
  • Like clean, bold, high-clarity design.
  • Are comfortable with an async, well-structured process.
If that’s you, we’re a match.
Do you work remotely?
Yes — almost all VURV projects are remote. We use a guided workbook, recorded walkthroughs, and clear milestones to keep everything smooth.

Packages & Pricing

Scope
What’s included in Brand Mini?
  • Discovery Intake Workbook (Google Form)
  • Primary Logo + Secondary/Alternate
  • Mini Color Palette (2 primaries + neutrals)
  • One-Page Brand Reference Sheet
  • Export Kit (SVG, PNG, PDF)
  • Recorded Brand Walkthrough
What’s included in Full Brand Identity?
  • Discovery Workbook + clarifying notes (async)
  • Full Logo Suite (primary, alternate, submark, lockups, favicon)
  • Expanded Color Palette (primary, secondary, neutrals, highlight)
  • Typography System (headings, subheads, paragraph, utility)
  • Choose one: Icon Set (≈10) or Pattern/Motif Direction (1–2)
  • Brand Guidelines (≈15–30 pages)
  • Social Profile Launch Kit
  • Export Kit + 30-day post-launch support
Can I start with Brand Mini and upgrade later?
Yes. We build to scale. You can add Messaging, Social, Launch, or expand into a full Brand Identity system later without “starting over.”

Add-On Packages

Enhance
What add-ons are available?
  • Messaging Kit
  • Social Media Kit
  • Launch Kit
  • Squarespace Website Kit
  • Strategy & Positioning
Do you offer websites?
Yes — for the right projects (typically after identity). Squarespace builds usually land around $4,500–$8,500 depending on pages, content, and QA. It’s not advertised broadly — ask if you’re interested.

Process & Timeline

Flow
What does the process look like?
  1. Intake — Digital Brand Discovery Workbook (mini or full)
  2. Direction — we align on goals + constraints (async notes/video)
  3. Design — exploration → refinement → systemization
  4. Guidelines & Files — delivery + usage clarity
  5. Support — 30 days of post-launch QA (Full Brand Identity)
How long will it take?
Typical windows:
  • Brand Mini: ~2–3 weeks (client responsiveness matters)
  • Full Brand Identity: ~3–5 weeks depending on complexity
  • Add-ons: usually 1–2 weeks each

Scope, Revisions & Files

Details
How many concepts and revisions are included?
  • Brand Mini: 1 concept, 1 refinement round
  • Full Brand Identity: 1 concept direction, 2 refinement rounds
Additional exploration or rounds can be added if needed (scoped as a change order).
What files do I receive?
Organized, production-ready exports: SVG, PNG, PDF (and favicon). Typefaces are specified with licensing guidance; font licenses are typically purchased by the client.
Do you offer support after delivery?
Full Brand Identity includes 30 days of email/QA support for small implementation questions. Ongoing support is available if you want continued creative direction.

Investment & Payment

Logistics
How do payments work?
Standard structure: 50% deposit to book, 50% on delivery. For longer timelines we can split into three milestones (deposit / mid-point / files).
Do you discount?
Pricing reflects strategy, design, and delivery as intellectual property. If we adjust scope, we adjust price — but we don’t do discounts.